In telecommunication field, a good Customer Support Service is a must. It is a must for Telecommunication operators as one of the important factors to buy a service or product from Telecommunication vendors. In other words, The Good Customer Service is…

I already said that Deep Packet Inspection (DPI) Charging System is a good solution as Data Service Charging System. It is because DPI Charging System offers the most flexible charging. DPI Charging System offers very many ways to charge the data servi…

Session Initiation Protocol (SIP) is a protocol that used for VoIP call between end points (end users). In fact, SIP is the successor of the old VoIP protocol, H323. These days, H323 is almost leaved at behind and all the end-to-end VoIP service is usi…

It is true that price war is happening now at telecommunication business field. It is true that the cheaper price alone can attract the customers – especially new customers for telecommunication operator. However the customers will be not loyal if th…

In telecommunication business, the call center is very important part – especially for end user telecommunication business such as telecommunication operator companies. The call center is the first gate that server the after sales costumers. It can b…

Last time, I already discussed about how to utilize the most powerful social media, Twitter for telecommunication business benefit. The telecommunication business able to benefit lot by including twitter application in their offered product such as in …

Twitter is one of the most powerful services in the internet beside The Facebook these days. This claiming is already proved from time to time and from occasion to occasion. The last verification of this claim is in recent mega scandal of Indonesian ce…

These days, telecommunication business is in very hard competition. The traditional telecommunication market become more saturation from day to day. In addition, there are some new telecommunication companies lunched that try to get benefit from the ma…

As a small business owner, the cost should be into important consideration in all aspect of the business supporting. Moreover if your small business is new in the field. It is needed be cost effective so your small business able to compete. If you able…

. As you know, I already post some new product newsletter of ZyXEL in this telecommunication blog. It is because I think ZyXEL is a great telecommunication company with the great product to be offered for telecommunication business. And I believe the Z…